SyncState
Delete your account
You can delete your SyncState account and all associated data at any time. As every account belongs to a club, your club carries out the deletion; these are the ways to request it:
From the app (players)
Open SyncState, go to “My stats”, scroll down to “Your account” and tap “Request deletion of my account”. Your coaching staff receives the request right away.
If you are coaching staff
Ask your club's director, who can revoke your access and delete your user from Settings → Users.
Without opening the app
Write to digital@sportsync.pro from the email you sign in to SyncState with, giving your name and club, with the subject “Delete my account”. We will pass the request on to your club and confirm when it is done.
What gets deleted
- Your profile: name, email, phone, photo, shirt number and position.
- All your daily wellness and your effort and minutes records.
- Your attendance, notices, availability and injuries.
- Your conversations with the coaching staff and your phone notifications.
Timeframes
The club handles the request within one month at most. Once deleted, data is removed from the database immediately and from the backup within 30 days at most. Nothing else is kept, unless a law requires the club to keep it.